1. Why should I work with a travel advisor instead of booking online?

Still Atlas elevates your trip far beyond what online platforms can offer. You receive expert curation, insider access, preferred hotel perks, and a trip shaped around your interests — not a generic itinerary. We remove the stress, maximize your value, and handle every detail so your travel experience feels seamless from start to finish.

2. Does it cost more to book through Still Atlas?

No.
Hotel reservations made through our preferred partner network are complimentary. You pay the same rate you would online — often less — while receiving added perks like upgrades, breakfasts, and credits.

For itineraries and trip planning beyond accommodations, a planning fee applies and is always clearly outlined from the start.

3. Will I still earn loyalty points and elite status benefits?

Yes.
You continue earning points just as you would when booking directly. Elite status benefits are also honored — plus you receive additional partner perks through our network.

4. How does payment work for hotels?

You’ll receive a secure payment link or an encrypted email option to share your preferred card. Once saved in our system, your encrypted payment information can be used for additional hotel bookings during your trip or future travels.
Payment is always processed directly by the hotel — never by Still Atlas.

5. Are your prices competitive with third-party sites?

If you see lower rates on third-party platforms, they are usually non-refundable, non-changeable, and offer no perks.
When booking through Still Atlas, you receive flexible rates, loyalty benefits, upgrades upon availability, complimentary breakfast, hotel credits, and personalized support — value that often exceeds the difference in price.

6. Do you book villas, rentals, machiya, or boutique home-style stays?

Yes.
We can arrange house rentals, machiya stays, auberges, boutique villas, and other independent accommodations. For smaller properties that do not pay commission, a booking fee may apply.

7. Can you help if I’ve already booked part of my trip?

Absolutely.
We can take over the remaining planning — dining, experiences, local guides, cultural activities, logistics, and itinerary design — even if some elements are already confirmed.

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8. What happens if something goes wrong during my trip?

Still Atlas is your advocate.
If plans shift, flights delay, or a hotel issue arises, you have access to support through our network and partners. We work directly with hotels and suppliers to resolve issues quickly and discreetly.

9. Do you recommend travel insurance?

Yes. Still Atlas strongly encourages all travelers to purchase comprehensive travel insurance. Even the most beautifully planned trip can be disrupted by unexpected delays, medical emergencies, cancellations, or lost luggage.

We recommend Faye Travel Insurance for its seamless digital experience, quick reimbursements, and modern, traveler-friendly coverage. You’ll receive a direct link to explore your options once planning begins.

10. What information should I prepare before contacting you?

Details help us tailor your experience. If known, please share:
• Travel dates
• Destination(s)
• Number of travelers
• Preferred hotel style or brands
• Any must-have experiences
If you’re unsure where to start, that’s perfectly okay — we’ll help you shape the vision.

11. What are the perks of booking through Still Atlas?

Depending on the hotel or partner, perks may include:
• Room upgrades (upon availability)
• Daily breakfast for two
• Hotel or resort credit
• Early check-in / late check-out
• Welcome amenities
• Elite status recognition
These benefits cost you nothing extra.

12. How do we get started?

Simply submit an inquiry through the contact page with as much detail as you have. We’ll connect, discuss your vision, outline the planning fee (if applicable), and begin shaping your journey.